Synvolv

1. Overview

At Synvolv, we take your privacy seriously. This policy explains how we collect, use, and protect your data when you use our AI Gateway and Control Plane. We believe in being transparent about our practices so you can use our platform with confidence.

2. Data We Collect

When you create an account, we collect basic information like your name, email address, and company details. As you use our service, we also collect metadata related to your AI API requests. This includes timing, token usage, and provider information used for analytics and cost management.

3. How We Use Information

We use your information to provide and improve the Synvolv platform. This includes processing your requests, providing analytics, managing budgets, and communicating with you about your account. We do not sell your personal data to third parties.

4. Security and Protection

Security is a core part of Synvolv. We use industry standard AES-256 encryption to protect data at rest and in transit. We follow strict internal protocols to ensure your information remains secure and private.

5. Log Retention

We provide tools for you to configure your own data retention policies. You have control over how long metadata about your requests is stored on our systems. By default, we aim for minimal retention required to provide the services you have requested.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you have questions about your data or wish to exercise these rights, please reach out to our team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@synvolv.com.